Soberanes Fire - Updates & How You Can Help!

Red Cross provides shelter, feeding support at Soberanes Fire
The American Red Cross is providing shelter and feeding support to people affected by the Soberanes Fire. This fact sheet includes links to CalFire information on the fire and evacuations, information about the shelter that the Red Cross has established in Carmel, information about other support the Red Cross is offering people affected by the fire, details about the number of Red Cross volunteers who are helping, and information about how members of the general public can help.

The following information is up-to-date as of Wednesday, July 27, 2016 at 3 p.m.

Status of Soberanes Fire:

  • CalFire has posted a status page that provides information about the fire, including evacuation orders.
  • If people have additional questions about the status of the fire, they may call CalFire's public information line at 831-204-0446.

Shelter Opened; Services Offered:

  • In response to the needs of evacuees of the Soberanes Fire, the American Red Cross opened a shelter in Carmel beginning on Friday, July 22, at 10:30 p.m.  The shelter, which remains open, is located at Carmel Middle School, 4380 Carmel Valley Rd., Carmel, CA.
  • The Red Cross shelter team is providing food, hydration, disaster mental health services, and disaster health services at the Carmel Middle School site. The Red Cross has also partnered with SPCA for Monterey County to provide secure space on the shelter site for the care of evacuated pets.
  • If affected residents choose not to spend the night at this Red Cross shelter, they are still welcome to drop by at any time to pick up or receive these services.
  • The shelter accommodated 30 evacuees on the first night (Friday night) of the fire; since then, the number of evacuees needing the services of the shelter has declined significantly. Therefore, the Red Cross will be changing the status of the shelter to "stand by," beginning this Friday (July 29) at 8 a.m. In stand-by mode, the shelter will be able to reopen quickly should the need for evacuee support increase.
  • Even after the shelter status is changed this Friday, the Red Cross will continue to staff its 24/7 hotline, enabling people affected by the fire to seek assistance regarding unmet needs. That number is 866-272-2237.

Reconnecting with Family and Friends:
Evacuees or people worried about evacuees may register on the Red Cross's Safe and Well web site:

Damage Assessment 
Some limited information about damage  is available for Palo Colorado residents.  They can call 831-796-1900 and leave a message with their name, address or parcel information and a phone number they can be called back at.  Their call will be returned the next morning in the order they were received.  No other access information is available at this time.

Click here for more information about services available for Soberanes Fire victims

Wildfire Tips:
Wildfires spread quickly, igniting brush, trees, and homes. The Red Cross urges residents to follow all evacuation orders from local enforcement and be prepared for disasters like wildfires. All families should have an emergency game plan for disasters large and small.  Some basic wildfire safety tips are:

  • Be ready to leave at a moment’s notice.
  • Listen to local radio and television stations for updated emergency information.
  • Back cars into driveways or park in open spaces facing the direction of escape.
  • Confine pets to one room so that you can find them if you need to evacuate quickly

This Red Cross web page provides additional fire-safety information, including what do to before, during and after a wildfire.

Information on How You Can Help!


  • Since the fire broke out on July 22, a total of 47 Red Cross volunteers have been deployed to this response. At the shelter, they and other workers have provided a total of 36 overnight stays; 30 of those occurred the first night it was open. In addition, approximately 75 meals each day have been provided at the shelter since it was established on Friday night.
  • The Red Cross is currently seeking volunteers who, depending on the duration of the fire, may be needed to help staff the Carmel shelter. Residents from Monterey, Santa Cruz, and San Benito Counties who are interested but not already registered as Red Cross volunteers should send email to assistance regarding unmet needs. That number is 866-272-2237.

The American Red Cross is very grateful for the offers, but at this time we are not able to accept in-kind donations such as food and clothing at the shelter. Because of the financial generosity of our donors, the Red Cross has the supplies that we need in order to respond to this particular disaster.
Be aware, scammers are quick to take advantage of disaster situations and can sound very convincing while taking your money.  Know who is getting your support.  Local community nonprofits that are supporting Soberanes Wildland fire efforts are the American Red Cross, SPCA, Community Foundation for Monterey County and the web based program called Recovers.

The best donations are cash donations to these agencies and provide the greatest flexibility for the agencies to respond to the needs of the fire victims and community.  However, the SPCA also take small bags of pet food for the animals they are supporting.  Material items such as clothes, blankets and other similar items will have limited value in this situation and are being discouraged.  Monetary donations to be as flexible and timely as possible in the help provided to the people affected by this fire, as well as by other disasters. Monetary donations ensure that we can give communities needing help the kind of assistance that is most responsive to their needs.

 American Red Cross

  • Donations enable the Red Cross to prepare for, respond to, and help people recover from disasters big and small.
  • Taking cash donations, visit, call 1-800-REDCROSS (1-800-733-2767) or text the word REDCROSS to 90999 to make a $10 donation.
  • Individuals who are interested in being a Red Cross volunteer may send an email to with your contact information and a representative will contact you.
  • Follow on Twitter: @RedCrossCC
  • Like on Facebook at:
  • Media inquiries can contact our 24-hour media hotline at 855-559-0333 or

Community Foundation for Monterey County

  • 100% of all money donated will go towards local community recovery.
  • Taking cash donations, details at

Society for the Prevention of Cruelty to Animals (SPCA)

  • Taking cash donations, details at
  • Small bags of pet food (dogs, cats, etc.).  Can be dropped off at the Carmel Middle School evacuation center or at the SPCA facility on Highway 68.

Recovers (Website access only)

  • Local web site that matches people who have supplies and other in-kind donations with people who have those same needs
  • To list an item that could be donated or to list a need, individuals are asked to submit that information on the organization's web site:
  • The organization's phone number is 831-649-3050